The partnership will enable customers to give their exact delivery point at checkout, for seamless deliveries into their myRENZbox parcel lockers enabling carriers to check the locations resulting in less missing items and improving efficiently without the need for additional directions.
UK leading mailbox and parcelbox manufacturer, The Safety Letterbox Company, has announced its partnership with location technology company what3words. United in a mission to improve customer service, this partnership enables customers to provide their what3words address at checkout. The partnership allows The Safety Letterbox Company to also implement what3words with their clients in over 65,000 sites around the UK and internationally. This removes the need for phone calls from lost delivery drivers, and means deliveries arrive at the precise location faster and more efficiently. Drivers will no longer have to ask customers for additional directions, optimising the delivery process and providing a smoother customer experience.
An increasingly on-demand economy means that consumer expectations are rising, e-commerce is growing, and parcel deliveries are increasing exponentially each year. A common barrier prohibiting seamless deliveries in the UK is the challenge of communicating the precise delivery location. Street addresses often don’t guide drivers to the right entrance, and this poses a challenge and inefficiency for a delivery driver. Frustrated and under time pressures they can then leave parcels in incorrect locations.
what3words solves this problem. It’s an easy way to identify precise locations. Every 3-metre square has been given a unique combination of three words: a what3words address.
For example, the what3words address for the entrance to The Safety Letterbox Company HQ in Neath is ///poetic, dairy, skinny. Using the free what3words app anyone can find the what3words address for the front door of their home or where their myRENZbox parcel solution is located which they can then share and navigate to that location easily and reliably.
With a rapidly growing network of myRENZbox parcel lockers throughout the UK and Europe, saving time to locate the exact system for the customer can be fast and remove frustrations, removing valuable minutes from the carriers busy schedule. Once at the system, the simple process of entering a PIN allows the ability to deposit that parcel safely for the purchaser. myRENZbox systems manage the rest through its Intelligence, sending notification to the recipient that the parcel is safely deposited inside a box for 24/7 collection at their convenience.
Co-founded in London in 2013 by Chris Sheldrick, what3words is reimagining the way we talk about location. The system covers the entire world, never needs updating, and works offline. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and machines such as ride-hailing apps or e-commerce checkouts. It is optimised for voice input and contains built-in error prevention to immediately identify and correct input mistakes.
The free what3words app, available for iOS and Android, and the online map enable people to find, share and navigate to what3words addresses in 50 languages to date. Millions of what3words addresses are in use around the world, with thousands of businesses using them to save money, be more efficient and provide a better customer experience. what3words is integrated into apps, platforms, and websites, with just a few lines of code. Products are available for free or for a nominal fee for qualifying NGOs. Its partners include Mercedes-Benz, Triumph Motorcycles, Premier Inn, the AA and many emergency services across the world.
what3words has a team of over 100 people, across offices in the UK, USA, Germany, India and Mongolia. The company has raised over £100 million in capital from investors such as Intel, Ingka (Ikea), Deutsche Bahn, Subaru, Aramex, and Sony Innovation Fund.
Based in Neath, South Wales, The Safety Letterbox Company (SLB) is a designer and manufacturer and produces over 180 different models of mail and parcel boxes, including 2 hour fire rated, Secured By Design and bespoke designer services.
Founded in 1986, the family-owned business has built a strong reputation among its loyal customers and has established itself as a market leader and trusted voice in mailbox and parcelbox manufacture and design.
Currently with over 65,000 live sites in the UK and over 2 million mail and parcelboxes supplied they are truly passionate about creating innovative, yet practical, high-quality mail and parcel solutions, creating a balance of aesthetics and security.
As part of the RENZ group of companies with factories in the UK, France, Germany and Poland, their award winning and market leading parcel delivery systems include the highly innovative Intelligent boxes myRENZbox alongside a variety of parcel systems for any site profile and budget.
No job is too large or small and SLB have also successfully delivered high quality, unique solutions worldwide and with Autocad design packages, CGI’s and video we are able to capture the essence of a development and offer a suitable solution for any site location, profile and budget. With projects successfully completed throughout the UK and more than 22 countries worldwide.
We welcome the chance to discuss your project and we can share all that is current in terms of standards and product options totally free of charge.
Simply complete and submit the form and we will get back in touch to talk through your requirements.
We also provide Autocad drawings as required – it’s all part of the service!
We welcome the chance to discuss your project and we can share all that is current in terms of standards and product options totally free of charge.
Simply complete and submit the form and we will get back in touch to talk through your requirements.
We also provide Autocad drawings as required – it’s all part of the service!
