We are an established award winning British manufacturer – for over 38 years we have been designing, manufacturing and supplying mailboxes and parcel boxes from our UK factory in South Wales.
We are truly passionate about creating innovative, yet practical, high quality mail and parcel solutions, creating a balance of aesthetics and security. Over the years we have built a strong reputation in the market as a quality British manufacturer supplying many diverse sectors in the business to business (B2B) and business to consumer (B2C) markets in the UK and worldwide and truly believe in going the extra mile for our customers. We build our business firmly on putting our customer first and operating in a safe and Continuous improvement environment.
Our History
Company Inception and Early Innovation
In 1986, The Safety Letterbox Company was started by Ian Brown, who identified a need for a mailbox to be fitted to the back of a letter flap on a front door to contain unwanted items, threats of arson, and intimidation. This was following a visit to an elderly couple living on the top floor of a tower block with no means of escape and living in fear of incidents via their letter flap.
Development of Homeguard
As an engineer and business owner, Ian produced a box called Homeguard, fitted with an intumescent extinguisher, and returned to install it for them free of charge. It provided them with so much peace of mind that Ian decided to market the product.
Expansion to Mailboxes
When demonstrating this product to architects and developers, he was asked for mailboxes to go on, in, and through the wall. As a result, he then duly created and developed our first range of mailboxes.
Growth and Innovation
Fast forward 35 years, and we now have over 180 models of mailboxes in our range. We are at the forefront of innovation and aesthetics within mailboxes and now parcel boxes. This includes a 2-hour Fire Rated mailbox range and Secured By Design mailbox solutions. We also designed and manufactured FlaplockTM, a lockable letter flap, designed to lock off the letter flap as a retro-fit product. This was produced as a result of demand from UK Arson Task Force teams, again to address crime associated with the letter flap.
Bespoke Solutions and Prestigious Projects
SLB bespoke solutions are second to none – adorning the most prestigious of developments worldwide, including the Burj Khalifa in Dubai and projects in Mexico, Gibraltar, the US, Qatar, Australia, with multiple projects being installed weekly in the UK. Working with designers, architects, and developers, SLB has created the most visually impactful and beautiful arrangements with clever technical expertise, literally turning their vision into reality.
Recognition and Acquisition
In 2011, Ian Brown received an MBE for services to Industry in the Queen’s Birthday Honours List. He continues to operate as a consultant to the business following his retirement in 2012 when SLB became part of the Renz Group.
CURRENT
Leadership and Growth
The Safety Letterbox Company is the UK’s leading mailbox and parcel box manufacturer, run by Ian’s daughter, Alison Orrells, who joined the business in 1999. Alison was instrumental in setting up many departments within SLB and bringing in multiple processes and procedures. She took over as Managing Director & CEO in 2007. Alison has received many recognitions over the years, such as South Wales Business Woman of the Year 2016 and Female Managing Director of the Year. The business itself has been recognised many times for innovation, growth, expansion, and international business.
Joining the Renz Group
Joining the Renz Group in 2012 was a mutually beneficial arrangement. It provided the backing of a large international group and the almost 100 years of experience Renz had in Europe. This allowed SLB to be run as it always has been, with strong family values and culture, and a thorough understanding of the UK market.
Workforce and Ethical Standards
SLB continues to grow and currently employs over 60 local people. All employees are vitally important to the business. It is run with best practices and ethical standards in mind. Departments include Sales & Estimating, Accounts, R&D, Marketing, E-commerce, Continuous Improvement, Production Control, Installation, Service & Maintenance, and Despatch. All products are made in-house with departments such as sheet metal, welding and fabricating, powder coating, assembly, and engraving.
Research and Development
As manufacturers with total control over R&D, we can work with the customer to provide the very best solution for their project. The Safety Letterbox Co has a loyal, experienced, and highly productive team that work within an open, measurable, and quality-driven culture.
Commitment to Excellence
As an Investors in People and ISO9001 company, SLB operates in a continuous improvement environment with a passionate and proactive mindset. The customer is at the forefront of everything at SLB, and being a British manufacturer is vitally important to SLB core values.
Industry Involvement
SLB is a trusted voice in the industry with involvement in many bodies such as Made In Britain, Chamber of Trade, and CBI. Alison also sits on the Board of Swansea Bay Business Club, Manufacturing Wales, and the CBI Council for Wales and Nationally for SMEs and Manufacturing.
Corporate Social Responsibility
SLB is firmly committed to its Corporate Social Responsibility pillars and the road map it follows to ensure the company consistently delivers for the business, valued customers, the environment, and our community.
Renz Group Overview
Renz Group is Europe’s market leader, employing over 820 personnel with factories in Germany, Poland, France, and SLB in the UK. It has immense capability, knowledge, and expertise. With a phenomenal range of products for both mail and parcel delivery, including the multi-award-winning myRENZbox intelligent systems, Renz Group satisfies and future-proofs the growing demands of e-commerce and intralogistics.
Thinking Outside the Box in Mail & Parcel Delivery
Get the innovative, robust interior and exterior post box and parcel box solutions your building deserves. With over three decades’ experience of working with architects, developers and estate managers all over the world, we lead the way in developing solutions for today and tomorrow.
The Complete Turnkey Solution
The Safety Letterbox is the UK’s leading manufacturer of mail and parcel boxes. We manufacture and supply over 190 models of letterboxes, parcel boxes and Secure Information Boxes (SIB) worldwide, along with handling the Renz and MEFA collections from within the Group. We offer the myRENZbox intelligent parcel boxes for use in any scenario.
Our ranges include Secure Information Boxes (formally Premises Information boxes), wall mounted mailboxes, wall recessed letterboxes and through the wall post boxes, freestanding, panel mounted boxes, Fire Rated mailboxes, Secured by Design mailbox solutions and a wide range of individual mailboxes and parcel boxes. Mailboxes are suitable to fit any site profile and budget with total flexibility in price, finish, size and application.
BESPOKE. AFFORDABLE. SPECIFICATION LEAD. SMART. DIGITAL. We offer a full turnkey solution with our CSCS installation service from our inhouse team.
An Award Winning Company
Here at the Safety Letterbox we are an Award-Winning organisation and have scooped up many awards and accolades over our 38 years of trading including our Founder Ian Brown receiving an MBE for Services to Industry.
The RENZ Group are also Award-Winning, picking up a number of German based awards for their development of the market-leading myRENZbox system.
A British Manufacturer
We are proud of our ‘Britishness’ and how we have grown this business in the UK over the years since its creation in 1986. We understand the UK market fully, and our team have experience in dealing with a range of such diverse site profiles and budgets. We visit sites regularly and have great working relationships with so many of the UK construction industry – developers, architects, designers, housing associations, student accommodation. We are proud to offer total flexibility, a speedy turnaround if required and the commitment to deliver the best possible scenario for our customers.
We compete with imported products into the UK and Internationally and we are proud to say we have so many products to ensure we cannot be beaten on a like for like quote. We believe in British manufacturing and all it stands for, and invest continually in advances to ensure we are competitive and producing the very best value for money for our customers. Our reputation is important to us. We are happy to have visitors and encourage people to book a visit to see how our products are created from flat sheet steel and aluminium into over 150 models of mailboxes from our 15,000 sq ft factory in South Wales.
Find Out More
Compliance and Documentation
Maintaining compliance to all safety and security standards is vital for best practice in our business. We are fully committed to operating safely, responsibly and in a continuous improvement environment.
The Safety Letterbox Company Team
Our team here at The Safety Letterbox are extremely experienced in providing the ultimate service to all customers, creating detailed project drawings for every enquiry, a range of site services including surveys and installations, and quick lead times.
