| PROJECT DETAILS | |
| Project Name: | Wirral Waters |
| Location: | Liverpool |
| Client: | Graham Construction & Glen Howells Architects |
| Project Type: | Build To Rent |
| Product: | Bespoke MODA mailboxes & myRENZbox parcel boxes |
| Product Type: | In front / Out front |
| Installation: | Wall Recessed |
| Colour: | Anthracite Grey – RAL 7016 |
| Additional: | Custom engraving with colour matched infills, for each block. App development to integrate our parcel system with the residents app. |
Wirral Waters

The Project
Miller’s Quay at Wirral Waters in Liverpool is a landmark Build-to-Rent (BTR) project designed to set a new standard for modern urban living. Developed by Graham Construction in partnership with Glen Howells Architects, this regeneration initiative forms a crucial part of the broader Wirral Waters redevelopment, transforming the docklands area into a vibrant, sustainable community.
This premium residential development prioritises high-quality design, functionality, and tenant convenience, reflecting the growing demand for seamless living experiences in BTR communities. To complement its contemporary aesthetic and operational goals, Miller’s Quay required an innovative mail and parcel solution that aligned with the project’s ethos.
The Safety Letterbox Company were approached to deliver a tailored combination of bespoke mailboxes and cutting-edge parcel lockers. Each to feature custom engraving with colour-matched infills specific to individual blocks, ensuring both a unified appearance and practical functionality.

The Challenge
Modern BTR developments like Miller’s Quay face unique challenges when it comes to handling mail and parcel deliveries:
– Increasing Parcel Volumes: The rapid growth of e-commerce has significantly increased delivery volumes, necessitating secure and efficient storage solutions for parcels and packages.
– Integrated Smart Technology: The client, Graham Construction, alongside JLL (property managers), required an advanced solution that could seamlessly integrate with the JLL resident app to provide a cohesive digital experience for tenants.
– Aesthetic Cohesion: As part of a high-end development, the mail and parcel solutions needed to complement the architectural vision set by Glen Howells Architects, with finishes and features that matched the sleek, modern aesthetic.
– User Experience: Both residents and building management teams needed a system that was intuitive, efficient, and required minimal intervention for day-to-day operations.


Our Solution
The Safety Letterbox Company collaborated with the project team to deliver a bespoke, forward-thinking solution that met and exceeded expectations:
Bespoke MODA Mailboxes:
The MODA mailboxes were expertly designed to complement the high-end aesthetic of the Miller’s Quay development, featuring an anthracite grey finish (RAL 7016) that harmonised with the overarching architectural vision. The wall-recessed design ensured the units were both discreet and space-efficient, optimising communal areas without compromising functionality.
To enhance usability and visual appeal, each mailbox was custom-engraved with colour-matched infills specific to each block, providing clear identification for residents and visitors alike. Constructed from durable materials, the MODA mailboxes offer exceptional longevity and resistance to wear, making them an ideal low-maintenance solution for the demands of a high-traffic, multi-residential environment.
More than just a practical choice, the MODA range delivered a design-focused solution that exceeded the client’s and project architects’ expectations. Its inclusion at Miller’s Quay ensures a secure, elegant, and reliable system that seamlessly integrates with the development’s modern Build-to-Rent ethos.
myRENZbox Intelligent Parcel Locker:
The myRENZbox intelligent parcel lockers provide an advanced and secure solution for managing the growing volume of deliveries, addressing the unique challenges faced by Build-to-Rent developments. With its cutting-edge technology and adaptability, the system is an ideal choice for projects like Miller’s Quay.
In response to the rapid rise of e-commerce, myRENZbox offers a scalable and efficient system to handle increasing parcel volumes. Its intelligent design ensures parcels are stored securely and systematically, minimising the risk of misplaced or unattended packages.
Each locker is equipped with secure access controls to guarantee the safety of residents’ deliveries. The 24/7 accessibility of the lockers offers unparalleled convenience, allowing residents to collect their packages at their preferred time, enhancing their overall experience.
Engineered with scalability in mind, the myRENZbox system is designed to evolve with the growing demands of modern urban living, making it a valuable, long-term investment for residential developments.
Additionally, through close collaboration with JLL’s tech team, we created a bespoke app integration that enables the myRENZbox system to work seamlessly with the existing JLL resident app. This integration allows residents to receive real-time notifications and manage their deliveries effortlessly via a single, user-friendly platform.
Chosen not only for its innovative technology but also for its ability to enhance the experiences of both residents and management, the myRENZbox system exemplifies the commitment to delivering smart, secure, and future-ready solutions.
Comprehensive Training:
To ensure the smooth implementation and ongoing management of the system, our team provided extensive training for JLL’s onsite management team. This training covered system operation, troubleshooting, and best practices, ensuring confidence and competence among staff.

The Benefit
For the Client
– Enhanced Resident Experience: The advanced mail and parcel systems ensure residents benefit from a hassle-free experience, which enhances tenant satisfaction and retention—a critical success factor for BTR developments.
– Scalable, Future-Proofed Design: The integration of intelligent parcel lockers accommodates the growing demand for deliveries, providing a solution that evolves alongside resident needs.
– Seamless Aesthetic Integration: The anthracite grey mailboxes and parcel lockers blend harmoniously with the architectural design of Miller’s Quay, reinforcing the premium branding of the development.
For the Residents
– Streamlined Delivery Management: Residents can easily access their parcels 24/7 via secure myRENZbox lockers. Real-time notifications through the JLL app ensure they are always informed about their deliveries.
– Increased Security and Convenience: The intelligent parcel lockers eliminate issues associated with missed deliveries or unsecured packages. Residents enjoy peace of mind knowing their parcels are stored safely until collection.
– A Modern, High-End Experience: The sleek design and cutting-edge technology reflect the premium living experience Miller’s Quay aims to provide, adding value to the overall resident lifestyle.

The bespoke mail and parcel solutions installed at Miller’s Quay demonstrate The Safety Letterbox Company’s ability to meet the complex requirements of modern BTR developments. Through innovation, collaboration, and attention to detail, we delivered systems that enhance operational efficiency for the client while providing unparalleled convenience and satisfaction for residents.
No-obligation FREE consultation
We welcome the chance to discuss your project and we can share all that is current in terms of standards and product options totally free of charge.
Simply complete and submit the form and we will get back in touch WITHIN 24 HOURS to talk through your requirements.
We also provide Autocad drawings as required – it’s all part of the service!
Or drop us a quick email: [email protected]

No-obligation FREE consultation
We welcome the chance to discuss your project and we can share all that is current in terms of standards and product options totally free of charge.
Simply complete and submit the form and we will get back in touch WITHIN 24 HOURS to talk through your requirements.
We also provide Autocad drawings as required – it’s all part of the service!
Or drop us a quick email: [email protected]












